Sales Policy for Novitrend

Effective Date: December 6, 2024

Introduction

At Novitrend, we strive to provide a smooth, efficient, and satisfactory shopping experience for our customers. This Sales Policy outlines the terms and conditions under which we sell our products, including the process of placing an order, pricing, and shipping. By making a purchase on our website, you agree to the following terms.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, due to the nature of online retail and inventory management, we cannot guarantee that all items will be in stock at all times. If a product you’ve ordered is unavailable, we will notify you immediately, and you can either:

  • Choose an alternative product.
  • Cancel your order and receive a full refund.

We reserve the right to discontinue any products at any time without notice.

2. Ordering Process

To place an order on our website https://novitrend.site, you must follow the steps outlined below:

  • Browse Products: Browse through our collection and select the products you wish to purchase.

  • Add to Cart: Add your chosen items to the shopping cart by clicking on the “Add to Cart” button.

  • Review Cart: Before proceeding to checkout, you can review your shopping cart and make any necessary changes (such as adjusting quantities or removing items).

  • Checkout: During checkout, you will be asked to provide your shipping and payment information. Please ensure all details are accurate to avoid delays.

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase. Please review this information carefully. If there is an error with your order, contact us immediately.

3. Pricing and Payment

All prices listed on our website are in U.S. dollars (USD) and are exclusive of taxes unless otherwise stated. The final price you pay will include the cost of the product, taxes, and shipping fees (if applicable).

We accept various payment methods, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other payment options: Depending on the region, additional payment methods may be available.

The total amount will be charged to your selected payment method once the order is processed.

4. Sales Tax

Sales tax is applied based on the location of the shipping address. Sales tax rates may vary by state and country. You will be informed of the applicable tax amount during checkout before finalizing your purchase.

5. Order Processing and Shipping

Once your order is confirmed, it will be processed within 1-2 business days. We will notify you if there are any delays in processing your order.

  • Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping, depending on your location.

  • Shipping Time: Delivery times will vary depending on your location and the shipping method selected. You will receive tracking information once your order has shipped.

  • International Orders: For customers outside the United States, additional shipping fees and customs duties may apply. Customers are responsible for any additional fees or charges imposed by their local customs authorities.

6. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information on how to return or exchange items. Returns are accepted within 30 days of receiving your order, provided the products are in new, unused condition.

7. Order Cancellations

Once an order is placed, we begin processing it immediately to ensure timely delivery. If you wish to cancel an order, please contact us as soon as possible. Cancellations can only be made before the order is shipped. If the order has already been dispatched, you will need to return the items following our returns process.

8. Customer Support

If you have any questions about our sales process, pricing, or shipping, please feel free to contact our customer support team. We are happy to assist you.

9. Limitation of Liability

Novitrend is not responsible for any damages or losses arising from the use of our website or the purchase of our products. Our liability is limited to the amount you paid for the product in question.

10. Contact Information

For any questions regarding our sales policy or if you require assistance with your order, please contact us at: