Privacy Policy for Novitrend

Effective Date: December 6, 2024

Introduction

At Novitrend, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://novitrend.site, make a purchase, or interact with our services. By accessing our website and using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide voluntarily when you use our website or make purchases, including:

  • Personal Identification Information: This includes your name, email address, shipping address, billing address, phone number, and payment information.

  • Payment Information: We collect payment details like credit/debit card numbers, billing address, and payment method details when you make a purchase.

  • Account Information: If you create an account, we will collect information such as your username, password, and order history.

  • Usage Information: This includes your IP address, browser type, device information, and usage patterns (such as pages visited, products viewed, and time spent on our site).

  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience. Cookies help us personalize content, analyze site traffic, and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process orders: Your information is necessary to complete your order, including shipping, billing, and communication regarding order status.

  • To improve our services: We analyze customer behavior to enhance website functionality, product offerings, and user experience.

  • Marketing: With your consent, we may send promotional emails or newsletters regarding new products, sales, or special offers.

  • Customer support: We use your contact details to assist with any inquiries, issues, or returns related to your orders.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party vendors who help us perform services related to our website, such as payment processing, shipping, and email communication.

  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or defend against legal claims.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We implement encryption technology to safeguard sensitive data, such as payment details, and restrict access to this data to authorized personnel only.

5. Your Rights and Choices

You have the right to:

  • Access: You may request to view the personal information we hold about you.

  • Correction: You may request to correct any inaccurate or incomplete personal information.

  • Deletion: You may request the deletion of your personal data under certain conditions, subject to legal or contractual obligations.

  • Opt-out of marketing communications: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of those sites before providing any personal information.

7. Children’s Privacy

Novitrend does not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected information from a child under the age of 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make changes, we will post the updated policy on our website with a new “Effective Date.” We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please contact us at: